By accessing and using Custom Maps services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Description of Services
We provide custom map creation services, including but not limited to:
Digital maps for presentations and websites
Custom maps for real estate projects
Maps for brochures and marketing materials
Artistic map prints
Technical mapping services
3. Service Delivery and Timeline
Project timelines vary based on complexity:
Simple maps typically require 1-3 business days
Complex projects may require additional time
Specific delivery times will be agreed upon before project commencement
Rush orders may be available for an additional fee
4. Pricing and Payment
Our pricing structure is project-based and depends on various factors including complexity, timeline, and usage rights. Payment terms include:
Full payment is required before final file delivery
Deposits may be required for larger projects
We accept payments through Fiverr's secure payment system
Prices are subject to change without prior notice
5. Intellectual Property
Upon full payment, clients receive the following rights:
Usage rights as specified in the project agreement
The right to use the delivered maps for agreed-upon purposes
Custom Maps retains the right to use the work in portfolios
Source files remain the property of Custom Maps unless explicitly transferred
6. Revisions and Refunds
Our revision and refund policy includes:
Number of revisions as specified in the selected package
Additional revisions available for an extra fee
Refunds considered on a case-by-case basis
No refunds after final files have been delivered and approved
7. Client Responsibilities
Clients are responsible for:
Providing accurate information and requirements
Reviewing and approving drafts in a timely manner
Ensuring they have the right to use provided content
Communicating any changes or issues promptly
8. Limitation of Liability
Custom Maps is not liable for:
Inaccuracies in client-provided information
Use of the maps beyond their intended purpose
Indirect or consequential damages
Delays due to circumstances beyond our control
9. Communication
By using our services, you consent to receive communications from us regarding your projects. You can contact us through:
Email:
Our website contact form
Fiverr messaging system
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of new terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Spain.